At NetHawk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, payment details, and other information you provide during checkout or account creation.
- Order Information: Details of the products you purchase, order history, and preferences.
- Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
- Communication Data: Records of your interactions with us, including customer support inquiries and feedback.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including payment processing and shipping.
- To communicate with you about your orders, account, or inquiries.
- To improve our website, products, and services based on your feedback and browsing behavior.
- To send you promotional offers, newsletters, and updates (if you have opted in).
- To comply with legal obligations and protect against fraud or unauthorized transactions.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Payment processors, shipping carriers, and IT support to facilitate your orders and improve our services.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Partners: With your consent, for joint promotions or collaborations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to the processing of your data.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at [sales@nethawk.com.pk].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.